Managed Print Services (MPS)
Enable your vision for print simplicity, security, savings, and sustainability. Our flagship MPS offering is a comprehensive, all-inclusive program that manages your entire print ecosystem. We use industry-specific insight and best-in-class data to design, implement, and manage a fleet that is perfectly tailored to your needs, allowing you to focus on your core business.
- Achieve Predictable Costs: Consolidate hardware, supplies, and service into a single, transparent monthly invoice.
- Boost Productivity: Ensure maximum uptime with proactive maintenance and automatic supplies replenishment.
- Strengthen Security: Implement fleet-wide security protocols to protect your network and your data.
- Drive Sustainability: Reduce waste and energy consumption through optimized device usage and our award-winning recycling programs.
Cloud & Security Printing
Bring secure print release with the simplicity of cloud deployment. Eliminate costly on-premise print servers and eradicate security risks by moving your print infrastructure to Lexmark Cloud Services. Our solution fully supports Microsoft’s Universal Print and provides a seamless experience for your entire team. It’s intelligent printing for the modern, hybrid workplace.
- Eradicate Security Risks: Documents are held in a user’s personal, encrypted queue and only released when they authenticate at the printer, eliminating the risk of confidential information being left in the open.
- Empower a Flexible Workforce: Give your employees the freedom to print from any device—including mobile and Ubuntu clients—to any enabled printer, anywhere, at any time.
- Eliminate Infrastructure: Remove the cost and IT burden of purchasing, managing, and maintaining physical print servers, freeing your technical teams for strategic projects.
- Gain Actionable Insights: Utilize powerful analytics and reporting tools, including full data exports, to monitor usage, control costs, and optimize your environment.
IT Managed Services
Your strategic partner for total IT management. We act as your dedicated IT department, managing your entire technology ecosystem so you can focus on your core business. Our service provides a single point of contact for the design, deployment, and proactive support of your complete IT infrastructure.
- Get a Strategic IT Roadmap: We don’t just sell hardware; we design and deploy a complete technology plan—from laptops to network infrastructure—that is perfectly aligned with your business goals
- Predictable Monthly Costs: Eliminate large capital investments. Our as-a-service subscription consolidates all hardware, software, and support into one transparent monthly fee.
- Achieve Total Peace of Mind: We become your single point of contact for all IT needs. From initial setup and user support to proactive security monitoring, we manage your entire ecosystem so you can focus on your business.
Proactive IT Support Solutions
Maximize uptime and efficiency with intelligent, data-driven support. In business, waiting for something to break is not a strategy. Our proactive support model is built on the powerful fleet management capabilities of Lexmark Cloud Services. We utilise real-time data and intelligent monitoring to anticipate issues before they impact your productivity, shifting your support from reactive to proactive.
- Intelligent Monitoring: Our IoT-enabled devices constantly report their status to the cloud, allowing us to monitor everything from supply levels to hardware health.
- Custom Notification Policies: We create tailored notification policies that automatically alert our support teams to potential issues, enabling us to respond promptly and prevent downtime.
- Predictive Maintenance: By analysing performance data, we can anticipate faults and schedule preventative service at your convenience, ensuring maximum uptime and reliability.
- Automated Resolution: From triggering automatic supply shipments to creating a service ticket, our system automates the first steps of the support process for faster resolution.