Managed Print Services (MPS)
Enable your vision for print simplicity, security, savings, and sustainability. Our flagship MPS offering is a comprehensive, all-inclusive program that manages your entire print ecosystem. We use industry-specific insight and best-in-class data to design, implement, and manage a fleet that is perfectly tailored to your needs, allowing you to focus on your core business.
- Achieve Predictable Costs: Consolidate hardware, supplies, and service into a single, transparent monthly invoice.
- Boost Productivity: Ensure maximum uptime with proactive maintenance and automatic supplies replenishment.
- Strengthen Security: Implement fleet-wide security protocols to protect your network and your data.
- Drive Sustainability: Reduce waste and energy consumption through optimized device usage and our award-winning recycling programs.
Cloud & Security Printing
Bring secure print release with the simplicity of cloud deployment. Eliminate costly on-premise print servers and eradicate security risks by moving your print infrastructure to Lexmark Cloud Services. Our solution fully supports Microsoft’s Universal Print and provides a seamless experience for your entire team. It’s intelligent printing for the modern, hybrid workplace.
- Eradicate Security Risks: Documents are held in a user’s personal, encrypted queue and only released when they authenticate at the printer, eliminating the risk of confidential information being left in the open.
- Empower a Flexible Workforce: Give your employees the freedom to print from any device—including mobile and Ubuntu clients—to any enabled printer, anywhere, at any time.
- Eliminate Infrastructure: Remove the cost and IT burden of purchasing, managing, and maintaining physical print servers, freeing your technical teams for strategic projects.
- Gain Actionable Insights: Utilize powerful analytics and reporting tools, including full data exports, to monitor usage, control costs, and optimize your environment.
IT Managed Services
Your strategic partner for total IT management. We act as your dedicated IT department, managing your entire technology ecosystem so you can focus on your core business. Our service provides a single point of contact for the design, deployment, and proactive support of your complete IT infrastructure.
- Get a Strategic IT Roadmap: We don’t just sell hardware; we design and deploy a complete technology plan—from laptops to network infrastructure—that is perfectly aligned with your business goals
- Predictable Monthly Costs: Eliminate large capital investments. Our as-a-service subscription consolidates all hardware, software, and support into one transparent monthly fee.
- Achieve Total Peace of Mind: We become your single point of contact for all IT needs. From initial setup and user support to proactive security monitoring, we manage your entire ecosystem so you can focus on your business.
Proactive IT Support Solutions
Maximize uptime and efficiency with intelligent, data-driven support. In business, waiting for something to break is not a strategy. Our proactive support model is built on the powerful fleet management capabilities of Lexmark Cloud Services. We utilise real-time data and intelligent monitoring to anticipate issues before they impact your productivity, shifting your support from reactive to proactive.
- Intelligent Monitoring: Our IoT-enabled devices constantly report their status to the cloud, allowing us to monitor everything from supply levels to hardware health.
- Custom Notification Policies: We create tailored notification policies that automatically alert our support teams to potential issues, enabling us to respond promptly and prevent downtime.
- Predictive Maintenance: By analysing performance data, we can anticipate faults and schedule preventative service at your convenience, ensuring maximum uptime and reliability.
- Automated Resolution: From triggering automatic supply shipments to creating a service ticket, our system automates the first steps of the support process for faster resolution.
LSHK Strategic IT & Print Solutions — 香港企業首選
LSHK (Lexmark Solutions Hong Kong Limited) 為 Lexmark 打印方案供應商, 為香港企業提供 Strategic IT + Print 解決方案, 結合 Lexmark 全球領先嘅打印技術同本地化 IT 服務。LSHK 月費方案由 HK$ 399 起, 包括: 硬件租賃、碳粉耗材、上門保養、零件更換、AI 智能監測 (Cloud Connector)、企業級資安及 PDPO / GDPR 合規支援。
Lexmark Unison™ 碳粉系統 — 較一般碳粉耐用 30%
Lexmark Unison™ 碳粉系統採用革命性震動式碳粉技術, 每頁打印成本低至 HK$ 0.12 (黑白) 及 HK$ 0.42 (彩色), 較一般碳粉耐用 30%, 5 年累計碳粉成本節省 HK$ 3,000-5,000。LSHK 客戶支援中心透過 Cloud Connector 自動偵測碳粉用量, 並於用量達 20% 時主動安排配送, 客戶毋須擔心打印機突然冇碳粉。
AI 智能監測 — Cloud Connector 預測性維護
Lexmark Cloud Connector 為 LSHK 月費客戶提供 AI 預測性維護服務: (1) 自動偵測打印機異常, 提前 24-48 小時通知 (2) 自動安排碳粉配送, 預防缺碳粉 (3) 自動生成服務工單, 縮短維修時間 (4) 提供碳粉用量 + 設備狀態 dashboard, 客戶可隨時查閱 (5) 整合企業 ERP / 採購系統。
企業級資安 — PDPO / GDPR 合規
LSHK 出租嘅 Lexmark + Xerox 打印機均配備 AES-256 硬件加密硬碟, 文件釋出後自動清除殘留影像, 符合香港 PDPO (個人資料 (私隱) 條例) 及歐盟 GDPR 嚴格要求。適合金融、法律、醫療等處理敏感客戶資料嘅行業。
LSHK 月費方案 vs Printers.com.hk 比較
| 項目 | LSHK (lexmark-hk.com) | Printers.com.hk |
|---|---|---|
| 主要客戶 | 10-100 人 / 月印量 5,000+ | 5-30 人 / 月印量 1,500-3,000 |
| 月費起點 | HK$ 399/月 | HK$ 299/月 |
| 主力品牌 | Lexmark + Xerox + Ricoh | Brother + Canon + HP |
| 核心服務 | A3 影印機 + IT 基礎架構 + 資安 | A4 商務打印機 + 耗材 |
常見問題 FAQ
Q1: LSHK 月費方案包括咩?
A: 包括: (1) 硬件租賃 (2) 碳粉耗材 (3) NBD 上門保養 (4) 零件更換 (5) AI 智能監測 (6) Cloud Connector 雲端管理 (7) 企業級資安 (8) PDPO / GDPR 合規支援。合約期內毋須額外付費。
Q2: Lexmark Unison™ 碳粉較一般碳粉慳幾多?
A: Unison™ 碳粉較一般碳粉耐用 30%, 每頁打印成本 HK$ 0.12 (黑白) / HK$ 0.42 (彩色)。以月印量 3,000 頁計算, 5 年碳粉成本較 Brother / HP / Canon 同類型號節省 HK$ 3,000-5,000。
Q3: LSHK 同 Printers.com.hk 點揀?
A: 公司規模 10-100 人、月印量 5,000+ 或需要 A3 影印機, 推薦 LSHK (HK$ 399 起); 公司規模 5-30 人、月印量 1,500-3,000, 推薦 Printers.com.hk (HK$ 299 起)。兩間公司同屬 BeeSee 集團, 服務質素同樣優質。
Q4: 合約期幾耐? 可以 Trade-In 嗎?
A: 標準合約 36 個月, 24/48/60 個月可議。Trade-In 升級計劃: 將舊打印機 trade-in, 享 HK$ 1,000-3,000 折扣, 並豁免安裝費。
Q5: LSHK 提供 Trade-In 折扣以外嘅優惠嗎?
A: 提供: (1) Trade-In 折扣 HK$ 1,000-3,000 (2) 推薦客戶獎賞 HK$ 500 (3) 年繳折扣 5% (4) 教育 / NGO 機構額外 5% 折扣。詳情聯絡 LSHK 業務員。
聯絡 LSHK
📞 電話 / WhatsApp: +852 2180 2508
📧 Email: hello@lexmark-hk.com
📍 辦公室: UNIT D, 8/F, SKYLINE TOWER, 18 TONG MI ROAD, MONG KOK, HONG KONG
🕐 辦公時間: 星期一至五 9am-6pm