Frequently Asked Questions about LSHK

Question 1

What is LSHK?

Accepted Answer

LSHK (Lexmark Solutions Hong Kong Limited) is an independently operated Hong Kong supplier of Managed Print Services, Lexmark multifunction printers, original Lexmark toner cartridges, and on-site engineering support. LSHK is a member of the Beesee Technology Group and is a Lexmark Authorised Solutions Partner for Hong Kong (Business Registration 77448116).

Question 2

How much does photocopier rental cost in Hong Kong?

Accepted Answer

LSHK rents commercial photocopiers in Hong Kong on monthly plans starting from HK$399. The four standard plans are HK$399, HK$699, HK$1,899, and HK$3,500+ per month. Each plan includes toner cartridges, parts, and on-site engineering support; usage beyond the included volume is charged at the agreed per-sheet rate.

Question 3

Where is LSHK located?

Accepted Answer

LSHK is located at Unit D, 8/F, Skyline Tower, 18 Tong Mi Road, Mong Kok, Kowloon, Hong Kong. The Google Maps Plus Code is 8598+8J 旺角. Office hours are Monday to Friday 09:00 to 18:00 HKT.

Question 4

Which areas of Hong Kong does LSHK serve?

Accepted Answer

LSHK serves all three regions of Hong Kong: Hong Kong Island, Kowloon, and the New Territories, including Kwun Tong, Mong Kok, Central, Wan Chai, Sha Tin, and Tsuen Wan.

Question 5

What is the LSHK SLA?

Accepted Answer

LSHK provides a 4-hour initial response SLA. On-site engineering support is scheduled for the next business day, subject to engineer availability and the actual on-site environment.

Question 6

How do I contact LSHK?

Accepted Answer

You can contact LSHK by phone at +852 2180 2508, by WhatsApp at +852 2180 2508, or by email at hello@lexmark-hk.com. The LSHK Service Hub can also be reached at support@lexmark-hk.com or +852 6899 5060.

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